Terms & Conditions

General Terms and Conditions of Santaistore.ch

1. validity of Terms and Conditions
The general terms and conditions apply exclusively to all services of the online shop of Santai Skateshop, hereinafter referred to as santaistore.ch, when a contract is concluded (point 2), in the version valid at the time of the order.
By sending an order to santaistore.ch, you as a customer confirm that you have read the present General Terms and Conditions and explicitly agree with them.
Differing terms and conditions are only effective if they are confirmed by santaistore.ch in writing.

2. conclusion of a contract
Purchase contracts are valid when the order is accepted by santaistore.ch and are subsequently binding for santaistore.ch. With your order you confirm that you are aware of the volume and content of your order. Questions regarding this can be clarified with us in advance.

3. deliveries and shipping costs
Basically you will receive your order in one shipment. If your order contains articles which have to be packed separately or shipped differently due to size, weight or other circumstances, or which are available at a later date, we will make a partial delivery without additional shipping costs.

4. payment methods

You can choose from the following payment methods.
Credit card (MasterCard,Visa),  TWINT, AMEX, Apple Pay, 

Credit Card
With the credit card payment option, MasterCard and Visa payment is available to you.
The processing of your payment is done through a secure SSL connection.

With "TWINT" as payment method, you will be shown a six-digit code and QR code. Either scan the QR code with your smartphone or enter the six-digit code. The amount will be debited directly from your "TWINT" balance.


5. VAT The prices indicated
The prices quoted for Switzerland include the statutory value added tax.
Orders from other countries will be invoiced without VAT.

6. customs costs for customers abroad
In the case of deliveries to other countries, customs surcharges might apply to the respective recipient country, which must always be covered by you as the customer.

7. warranty

The guarantee for goods ordered from santaistore.ch corresponds to generally accepted standards and is 12 months, unless expressly stated otherwise. Excluded from this are textile goods and shoes for which a warranty claim is only valid in the case of defective material. The warranty claim becomes valid from the date of delivery. Santaistore.ch reserves the right to decide individually in the case of a warranty.

8. product range
All information about the goods you receive as a customer in the course of the ordering process are non-binding. In particular, changes in design, as well as errors in description, illustration and price are reserved. All information to the individual goods are based on the data of the manufacturers and are binding in this context.

9. care/handling
Santaistore.ch assumes no liability for any misconduct on your part in the care and/or handling of the delivered items. We therefore ask you to observe the relevant instructions.

10. general liability
We herewith would like to point out that no liability claims can be made against santaistore.ch. This in particular accidents, etc. which arise from the handling of hardware are your own responsibility. When handling the sports equipment mentioned, please follow the relevant legal regulations.
We will be happy to advise you on questions and uncertainties regarding the correct handling, etc. at any time.

11. retention of title
Until full payment the delivered goods remain the property of santaistore.ch


12. applicable law/jurisdiction

If any provision of this Agreement is found to be invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected. To the extent possible, the parties will replace the invalid or unenforceable provision with an equivalent valid and enforceable provision.
In any case, the relationship between you and santaistore.ch is subject to Swiss law in accordance with the provisions of the Swiss Code of Obligations (OR) and the Swiss Civil Code (ZGB), excluding the UN Convention on Contracts for the International Sale of Goods (CISG).